Privacy Policy
Powerful Team (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit a form, book a consultation, sign up for coaching, make a purchase, or otherwise interact with us online.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- Information you provide through contact forms, lead forms, scheduling forms, or questionnaires
- Fitness goals, preferences, and other information you choose to share
- Billing or transaction-related details processed through third-party payment providers
- Communications you send to us by email, form, social media, or text message
We may also collect certain information automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of visit
- Referring website or source
- General usage and interaction data through cookies, pixels, and analytics tools
2. How We Collect Information
We may collect information in the following ways:
- When you fill out a form on our website
- When you submit a lead form through Meta/Facebook or Instagram
- When you book a call or consultation through Calendly or similar scheduling tools
- When you subscribe to our emails through Mailchimp or similar platforms
- When you enroll in coaching, purchase a service, or make a payment through Stripe, Trainerize, or other third-party tools
- When you contact us directly by phone, email, social media, or messaging
- Automatically through cookies, pixels, analytics tools, and similar tracking technologies
3. How We Use Your Information
We may use your information for business and marketing purposes, including to:
- Respond to your questions or inquiries
- Contact you regarding coaching, training, consultations, or services
- Schedule appointments, consultations, or assessments
- Deliver online coaching, personal training, nutrition guidance, and related services
- Send onboarding materials, reminders, service updates, and support communications
- Process purchases and payments
- Send newsletters, promotions, and marketing emails
- Improve our website, services, offers, and customer experience
- Track the performance of advertising campaigns
- Retarget website visitors or leads through advertising platforms
- Maintain internal records and business operations
- Comply with legal obligations and enforce our policies
4. Sharing of Information
We do not sell your personal information for money.
However, we may share your information with trusted third-party service providers that help us operate our business and provide services, including but not limited to:
- Website hosting providers
- Email marketing providers such as Mailchimp
- Scheduling providers such as Calendly
- Payment processors such as Stripe
- Coaching or client management platforms such as Trainerize
- Advertising and analytics platforms such as Meta/Facebook, Instagram, and Google
- Contractors, consultants, or service providers supporting our operations
We may also disclose information:
- If required by law
- To protect our rights, safety, or property
- In connection with a merger, sale, transfer, or acquisition of business assets
5. Cookies, Pixels, and Tracking Technologies
Our website may use cookies, pixels, tags, and similar technologies to:
- Understand user behavior and website traffic
- Improve site functionality and performance
- Measure the effectiveness of ads and campaigns
- Build audiences for remarketing and advertising
These technologies may be provided by third-party platforms such as Meta/Facebook or Google.
You can modify your browser settings to refuse cookies or alert you when cookies are being used. Please note that some parts of the website may not function properly if cookies are disabled.
6. Email Marketing and Communications
If you provide your email address or other contact information, we may send you service-related messages, appointment reminders, follow-up messages, newsletters, promotional offers, or other marketing communications.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.
Please note that even if you opt out of marketing emails, we may still send you service-related communications related to your appointments, purchases, or active services.
7. Payment Information
Payments made for our services may be processed by third-party payment providers such as Stripe or through integrated coaching platforms such as Trainerize. We do not store full payment card information on our website unless explicitly stated otherwise by the payment provider.
Please review the privacy and security practices of those third-party providers before submitting payment information.
8. Health, Fitness, and Questionnaire Information
You may choose to provide information related to your fitness goals, training history, nutrition habits, injuries, limitations, or general wellness as part of an inquiry, consultation, onboarding form, or coaching process.
We use that information only to evaluate your request, communicate with you, and provide coaching or related services.
Please do not submit confidential medical information through our website unless requested as part of our intake or coaching process.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards to help protect your personal information. However, no system, website, or method of electronic transmission is completely secure, and we cannot guarantee absolute security.
10. Data Retention
We may retain your information for as long as reasonably necessary to:
- Provide services
- Maintain business and transaction records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When no longer needed, information may be deleted, anonymized, or securely stored as required by law or legitimate business purposes.
11. Third-Party Links and Services
Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices, security, or content of those third parties. Your use of third-party services is subject to their own terms and privacy policies.
12. Your Rights and Choices
Depending on your location, you may have the right to:
- Request access to the personal information we have about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To make a request, please contact us using the information below.
13. Children’s Privacy
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 through our website.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Effective Date. Your continued use of the website after changes are posted means you accept the updated policy.
15. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:
- Powerful Team
- Website: https://powerful-team.com
- Email: info@powerful-team.com
- Phone: +1 (904) 544-5509
- Location: Florida, USA